Cloud computing company Rackspace has disclosed that hackers accessed customer data during a ransomware attack that took place in November 2022. The breach is a reminder of the ongoing threat posed by cyber attacks and the importance of strong cybersecurity measures to protect sensitive data.

Rackspace is a leading provider of cloud computing services, and its clients include businesses of all sizes across a range of industries. The company discovered the ransomware attack on November 22, 2022, and immediately took steps to contain the attack and restore its systems. The company worked with law enforcement and cybersecurity experts to investigate the attack and identify the scope of the breach.

According to the company’s statement, the hackers were able to access a limited amount of customer data, including names, email addresses, and billing addresses of 27 customers. However, the company stated that it did not believe that any sensitive data, such as payment card information or social security numbers, had been accessed.

Rackspace has stated that it has notified all affected customers and provided them with guidance on how to protect themselves against potential identity theft or fraud. The company has also taken steps to enhance its cybersecurity measures, including implementing additional security controls and providing additional training to its employees.

The company’s statement emphasized the importance of strong cybersecurity measures and encouraged all customers to review their own security protocols and take steps to protect their data.

The Rackspace data breach is a reminder that no company is immune to cyber attacks, and that even companies with robust cybersecurity measures in place can fall victim to hackers. It underscores the importance of strong cybersecurity practices, including regular vulnerability assessments, employee training, and the use of advanced security technologies.

Businesses must be prepared to respond quickly and effectively to data breaches and other security incidents. This includes having an incident response plan in place, which outlines the steps to take in the event of a security incident, as well as a team of experts who can respond quickly and effectively to contain the attack and minimize its impact. By taking these steps, businesses can better protect themselves and their customers from the growing threat of cyber attacks.